Date
August, 2025
Client
Encompass Contracting
Category
Client Testimonial
Location
Athens, GA
Permissions granted by Encompass Contracting
- about the project
Project Overview
This partial home cosmetic project in Athens, Georgia, focused on refreshing the homeowner’s downstairs living space through a full repaint and the installation of a new back door.
While the scope was modest compared to larger remodels, the project speaks volumes about trust, care, and attention to detail. Values that define Encompass Contracting’s approach to every job, regardless of size.
- the strategy
Strategic goals
Sometimes it’s the smallest projects that tell the biggest story. This testimonial was created to:
- Reinforce trust and reliability through a real client experience
- Highlight Encompass Contracting’s community-first mindset
- Show care and professionalism on smaller-scale projects
- Support referral-driven marketing
- Validate Encompass as a company homeowners feel comfortable trusting with their homes
- Show flexibility and adaptability in both service and storytelling
- how to optimize efforts
How the video is being used
Smaller testimonials work especially well early in the buyer journey. This testimonial currently lives on Encompass Contracting’s homepage, where it immediately reinforces trust.
Additional recommended placements include:
- Testimonials page
- Painting and exterior services pages
- Google Business Profile video section
- Social media (full video + clips)
- Community-focused marketing campaigns
- Email newsletters
- Client onboarding




- the result
Producer Notes
This project is a great example of how trust-driven stories don’t need big budgets or dramatic transformations.
The homeowner’s willingness to leave her home while work was being done is a rare and meaningful signal. It reflects not just confidence in Jamie’s craftsmanship, but confidence in his integrity.
From a production standpoint, this testimonial also demonstrates creative problem-solving. Capturing an authentic story while respecting the client’s comfort level as they did not feel comfortable showing up on camera.
That flexibility is a huge asset for builders and homeowners alike.
- how we did it
Creative Approach
This testimonial was filmed with flexibility and intention. This approach highlights adaptability. Proving that powerful testimonials don’t require clients to be on camera to be effective.
Because the homeowner preferred not to be on camera, the approach shifted to:
- Audio-only testimonial, professionally mic’d
- Her voice layered over cinematic b-roll of the completed work
- Visual focus on craftsmanship, finishes, and detail
- A clean, simple pacing that kept the story front and center
The homeowner’s story centered around trust and peace of mind.
She shared that she had met Jamie through a previous project he completed for someone she knew. That referral-based connection immediately created confidence and that confidence only grew during the project. She summed up her experience simply:
“He had great communication, which was important. I would definitely recommend him. Definitely.”
In fact, she trusted Jamie and his team enough to:
- Leave town on vacation during the work
- Allow the project to be completed without her present
- Return home to a finished space without stress or disruption



- our strategic bet
Expected outcomes
It subtly shows that Encompass values every client — not just large remodels. Strategically, this testimonial helps Encompass Contracting:
- Build trust quickly with new prospects
- Reinforce referral-based credibility
- Validate professionalism on both small and large projects
- Encourage homeowners to reach out for smaller upgrades
- Reduce fear around letting contractors into the home
- triple your content output
Repurposing Opportunities
Authentic testimonials like this carry long-term value. This single testimonial can produce:
- Referral campaign content
- Short trust-focused social clips
- 3–6 short-form clips for social
- A trust-focused paid ad clip
- Email nurture content
- why this video matters
Why This Video Matters in a Remodeler’s Strategy
It’s the kind of story that makes prospects think, “If they handled that so well, I’d trust them with something bigger.” Not every homeowner starts with a major remodel. Many begin with smaller projects and trust is built from there.
This video shows that Encompass Contracting:
- Respects homes and homeowners
- Communicates clearly
- Takes care of details
- Honors referrals
- Earns trust through action
